Privacy Policy

Last Updated: July 22, 2026

At Ritva Fragrances, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit www.ritvafragrances.com or purchase our products. By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

Personal Information

When you place an order, contact us, or subscribe to our newsletter, we may collect:

Full Name
Email Address
Phone Number
Billing & Shipping Address
Order Details
Payment Information (processed securely through third-party payment gateways)

Automatically Collected Information

When you browse our website, we may automatically collect:

IP Address
Browser & Device Information
Pages Visited
Time Spent on Website
Referral Source
Cookies and Tracking Data

2. How We Use Your Information

We use your information to:

Process and deliver your orders.
Provide order updates and customer support.
Improve our website, products, and services.
Send promotional emails if you have opted in.
Prevent fraudulent transactions.
Maintain website security.
Comply with applicable legal requirements.

3. Sharing Your Information

We never sell or rent your personal information.

Your information may only be shared with trusted service providers such as:

Shipping & Logistics Partners
Payment Gateway Providers
Website & Analytics Providers
Government or Legal Authorities when required by law

4. Cookies

We use cookies to improve your browsing experience, remember your preferences, and analyze website traffic.

Cookie Type	Purpose
Essential Cookies	Website functionality including cart and checkout.
Analytics Cookies	Help us understand visitor behaviour and improve our website.
Marketing Cookies	Used for advertising and remarketing campaigns.

You may disable cookies through your browser settings. Some website features may not function properly if cookies are disabled.

5. Data Retention

We retain customer information only for as long as necessary to fulfill orders, comply with tax regulations, resolve disputes, and satisfy legal obligations.

You may request deletion of your personal information where legally permitted.

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, misuse, alteration, or disclosure.

All online payments are processed securely through PCI-compliant payment providers using SSL encryption.

While we take reasonable precautions, no internet transmission can be guaranteed to be completely secure.

7. Your Rights

You have the right to:

Access your personal information.
Correct inaccurate information.
Request deletion of your data where legally applicable.
Withdraw consent for marketing communications.
Request information about how your data is processed.

8. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for their privacy practices or content. Please review their privacy policies before sharing personal information.