Shipping Policy

Last Updated: July 22, 2026

At Ritva Fragrances, we strive to deliver your order safely and on time. This Shipping Policy explains how we process, dispatch, and deliver orders placed through www.ritvafragrances.com.

1. Shipping Coverage

We currently ship across India. Delivery availability depends on the serviceability of your pin code.

2. Order Processing

Orders are usually processed within 1–2 business days. During sales or festive periods, processing may take slightly longer.

3. Delivery Timeline

Location	Estimated Delivery
Metro Cities	2–4 Business Days
Other Cities	3–7 Business Days
Remote Locations	5–9 Business Days

4. Shipping Charges

Shipping charges, if applicable, are displayed during checkout. Promotional free shipping offers will also be shown before payment.

5. Order Tracking

Once your order is dispatched, you'll receive a confirmation email or SMS containing your tracking details.

6. Delivery Delays

Delivery may occasionally be delayed due to weather conditions, courier issues, public holidays, or other unforeseen circumstances. We appreciate your patience in such situations.

7. Failed Deliveries

If delivery cannot be completed because of an incorrect address, unavailable recipient, or refusal to accept the package, the shipment may be returned to us. Additional shipping charges may apply for reshipping.

8. Damaged or Missing Orders

If your package arrives damaged or you receive the wrong product, please contact us within 48 hours of delivery with clear photos of the package and product.